Privacy Policy

1. Introduction

At AZTEC ONLINE LIMITED, safeguarding the privacy and security of your personal information is of utmost importance to us. This Privacy Policy details our practices regarding the collection, use, disclosure, storage, and protection of information you provide when using our website (https://azteconlinelimited.sho p/), subscribing to our Software as a Service (SaaS) solutions, or engaging with our software development services. By using our services, you consent to the practices described herein.

2. Information We Collect

Personal Information:

- Registration and Account – related: When you create an account, register for our services, or request a software development project, we collect information such as your full name, email address, phone number, business address (if applicable), and password. This information is essential for account management, service delivery, and communication.

- Payment Information: For transactions involving our SaaS subscriptions or custom software development services, we collect payment details, including credit/debit card numbers, expiration dates, and billing addresses. This information is processed securely through trusted payment gateways and is not stored on our servers longer than necessary for transaction processing.

- Communication: When you contact our customer support, send inquiries, or participate in surveys, any information you provide in these communications is collected.

Non – Personal Information:

- Automated Data Collection: As you interact with our website and services, we automatically collect technical information such as your IP address, browser type and version, device type and model, operating system, the pages you visit, the time and duration of your visits, and the referring and exit pages. This data helps us analyze usage patterns, improve website performance, and enhance user experience.

- Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information. Cookies are small text files placed on your device that store information about your preferences and browsing activity. They enable us to remember your settings, analyze website traffic, and deliver personalized content. You can manage your cookie preferences through your browser settings, although disabling certain cookies may affect the functionality of our website and services.

3. How We Use Your Information

Service Provision and Management: Personal information is used to create and manage your account, provide the SaaS solutions or software development services you have subscribed to or requested, process payments, and deliver software updates, upgrades, and technical support.

Communication: We use your contact information to send you service – related communications, such as account notifications, security alerts, invoices, and important announcements. With your consent, we may also send you marketing emails, newsletters, and promotional materials about our new services, features, and special offers. You can unsubscribe from these marketing communications at any time by following the instructions in the emails.

Analytics and Improvement: Non – personal information and aggregated data are used for analytical purposes to understand how users interact with our website and services. This helps us identify trends, optimize our offerings, improve user experience, and develop new features and services.

Legal and Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or government requests. Additionally, we may use it to protect our rights, property, and the safety of our users and the public, such as in the investigation of fraud or other illegal activities.

4. Information Sharing

Third – Party Service Providers: We may share your personal information with trusted third – party service providers who assist us in operating our business, providing services to you, and maintaining our website and software. These providers include payment processors, hosting providers, email service providers, and analytics firms. Our service providers are contractually obligated to protect your information, use it only for the purposes for which it was shared, and comply with relevant data protection laws.

Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or part of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any such change in ownership or control and the choices you may have regarding your information.

Legal Requirements: We may disclose your personal information if required to do so by law, such as in response to a court order, subpoena, search warrant, or other legal process. We may also disclose information when we believe it is necessary to protect our rights, property, or the safety of our users, employees, or the public.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. Our security measures include technical safeguards such as encryption, secure socket layer (SSL) technology for data transmission, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information. In the event of a security breach that may compromise your personal information, we will notify you as required by law and take appropriate steps to address the situation.

6. Your Rights

Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete. To exercise this right, please contact us at Robert6RonaldClayton@outlook.com.

Deletion and Withdrawal of Consent: You may request the deletion of your personal information, subject to legal and contractual obligations. If you have provided consent for us to process your information, you can withdraw your consent at any time. Please note that withdrawing consent may affect our ability to provide certain services to you.

Data Portability: In some cases, you may have the right to obtain a copy of your personal information in a structured, commonly used, and machine – readable format and request that we transfer this information to another service provider.

7. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will delete such information as soon as possible.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or technological developments. We will notify you of any material changes by posting the updated policy on our website and, if appropriate, by sending you an email notification. Your continued use of our services after the changes become effective indicates your acceptance of the updated Privacy Policy.