Service Process: We begin with a detailed business analysis to understand the sales process, customer segments, and marketing channels of the enterprise. Next, we customize the CRM system with lead scoring models, sales funnel visualizations, and customer journey maps. Throughout the implementation, we offer hands – on training for sales and marketing teams. Post – implementation, we monitor system usage, provide data analytics insights, and make continuous improvements.
Service Scope: Serves large – scale enterprises with extensive customer bases, multiple sales teams, and complex marketing campaigns. It can integrate with other business systems, such as email marketing platforms, ERP systems, and customer support tools. The CRM covers the entire customer lifecycle, from lead generation to customer retention.
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